About Us

The Company

CustomerNeedz.com (CN) is a company started with emphasize on the corporate Mantra (Customer Experience) and focusing on addressing the genuine concerns of customers with regards to the services industry

The Team

Brought to you by the team of best outfits from premier institutes, under the leadership of an IIMB (Indian Institute of Management, Bangalore) Alumni, this team has vast & versatile experience in the fields of Sales & Marketing, IT and Customer Care.

The System-Online Bus Ticket Booking

The Bus ticket reservation system for CN is web-based whereby the customer can log on to our website and book his seats. He will get an instant confirmation / availability status on the click of a button. The payment gateway extends the online payment facility to the customer via debit / credit card. Utmost care has been taken to ensure the safety of the online transactions in the site and this is achieved by the tie up with India's leading payment gateway (www.ccavenue.com) which use Secure Socket Layers (SSL) for data encryption. Using SSL ensures that the information exchanged in our site is never transmitted unencrypted thus protecting the information from being viewed by unauthorized individuals. In addition the credit card information is processed over secure gateways which are certified by Visa.

The Advantage

CN customers will get the premium seat allocations in the buses because of the simple fact that they can reserve the tickets well in advance than the normal bookings through agents.